Dear Portuguese Citizens,

Dear Applicants,

According to the recent developments and the spread of the COVID-19 pandemic, the Consular Section of the Embassy of Portugal in Ankara decided to suspend its services for the next two weeks, until the end of April 2020, the date when the conditions for the operation of the Consular Section will be re-assessed.

Accordingly, all appointments are postponed.

Services that are suspended:

  • Visa requests
  • Id card and Passport requests
  • Notary related requests
  • Civil registration related requests

The Consular Section will, however, continue to secure assistance in case of consular emergencies, namely when a loss of identification or travel documents occur.

In such cases of emergency, please contact us through our emergency phone (+90) 532 605 13 57 as well as through

We further underline that Portuguese citizens – who have been affected by the crisis triggered by the mentioned COVID-19 pandemic – can use the COVID-19 emergency line, created with the aim of providing support to the citizens who are temporarily traveling abroad and need help to return to the country. This service is based on the e-mail address ( and on the telephone line (+351 217 929 755).

The aforementioned emergency line will be available on working days, between 9 am and 5 pm (Portuguese time), and, outside these hours, it will be complemented by the activity of the well-known Consular Emergency Office (GEC) – +351 217 929 714 / +351 961 706 472 – open 24 hours a day / 7 days a week.COV

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